Executive Outliers

Resilience Learning Series · College Collaboration

Continuing Education · Collaboration Opportunity

A complete learning series
built for

The Resilience Learning Series — Executive Outliers

Schedule a conversationExplore "Track A"

"Continuing education works when students leave with something they use on Monday. That's what this series is built to deliver."

organizational resilience.

Long-term success requires resilient people who can build resilient organizations. This series gives your continuing education students the practical tools to do both — through three structured courses that stand alone or form a certificate program.

Track A

Track B

Organizational Resilience

Business strategy & corporate training — 3 courses

Personal Development

Communication, leadership & life skills — expanding catalog

JAMES MURRAY, Curriculum Architect

Explore "Track B"

20+

Years teaching at Bellevue, Green River, Wenatchee, and other colleges

30+

Years advising mid-market businesses, nonprofits, and government organizations

What your Continued Education program gains?

2 Tracks. One

central idea.

The Resilience Learning Series is organized around a single principle: organizations and individuals face the same challenges. They must make better decisions under uncertainty, retain knowledge, and grow intelligently.

The Series

"To be successful, resilient people understand the need to build and develop resilient systems."

Track A addresses organizational resilience — the strategy, operations, and revenue decisions that determine whether a business survives change. Track B addresses personal resilience — the communication, leadership, and life skills that professionals need to thrive in and outside the office.

Together, they give your continuing education program a coherent, differentiated catalog that serves both corporate training clients and general community learners — in one partnership.

For Business & Corporate Audiences

  • A ready-made business training package
  • Employer-facing programs generating repeat contracts
  • Multi-student cohorts that increase CE revenue
  • Stronger ties to regional businesses

Track A

Track B

For Community & General Learners

  • Courses that draw new general-public learners
  • Programs for older adults and second-career professionals
  • Broader brand visibility across campus communities
  • Increased noncredit enrollment

Designed for business owners, managers, and working professionals. Each course stands alone — or together they form a certificate program in business resilience. Course 1 is the prerequisite; it sets the philosophy and language for the entire series.

Track A — Organizational Resilience

Three courses.

Every leader makes decisions under uncertainty. This workshop provides a practical, non-technical framework for understanding threats, opportunities, and the risks that shape organizational success. Participants learn how to identify hidden weaknesses, evaluate options with clarity, and respond strategically to changing conditions — building the risk mindset required for operational stability and long-term resilience.

A1

Individual Workshops

Practical Business Risk Management

Certificate Program

One complete business system.

Corporate Training Cohort

Leadership Retreat Series

Employer Program

Business Risk Management · Strategic Risk

Course manual: Secure IT by James Murray

* Required

★ Prerequisite for Courses 2 & 3 — sets the foundation for the series

Use a practical framework for evaluating threats and opportunities
Identify hidden risks in strategy, operations, and revenue streams
Distinguish between acceptable, avoidable, and critical risk
Make clearer decisions under uncertainty using structured thinking
Recognize how small failures accumulate into large vulnerabilities

Learning outcomes

Most organizations create documents but rarely maintain them, leaving critical knowledge trapped in the heads of a few key employees. When those people leave — often with only weeks' notice — entire systems collapse. This workshop reframes documentation as operational risk management, not clerical work. Participants learn how to capture tribal knowledge, maintain documentation through simple update routines, and build an archival strategy that preserves institutional memory.

A2

Documentation & Operational Continuity

Operational Continuity · Knowledge Management

Course manual: Document IT by James Murray

Course Two

Identify operational risks caused by missing or siloed documentation
Capture tribal knowledge before key employees transition or retire
Apply the documentation lifecycle: creation → maintenance → archival
Build documentation that supports onboarding and cross-training
Shift documentation from a reactive task to an embedded process

Learning outcomes

Most businesses try to grow by getting more customers — and it backfires. Costs rise exponentially while revenue grows linearly. Meanwhile, many organizations rely on one or two major customers, creating a single point of failure that can destroy the entire business overnight. This workshop reframes 80/20 as revenue risk management, not marketing theory. Participants learn to identify their most profitable customers, design pricing that supports stability, and build a resilient growth strategy.

A3

80/20 Revenue & Customer Strategy

Revenue Strategy · Customer Risk

Course manual: Market IT (forthcoming) by James Murray

Course Three

Identify the profitable 20% of customers driving the majority of margin
Detect revenue risk from low-value segments and discount patterns
Manage dangerous dependence on one or two dominant customers

Apply pricing strategies that stabilize revenue and reduce volatility

Design a 90-day 80/20 action plan for profitable growth

Learning outcomes

Communication & Influence

Community Education

TELOS / Lifelong Learners

Returning Professionals

Second-Career Adults

Evening & Weekend Formats

Every workplace has an invisible power structure that operates alongside the org chart. Professionals who ignore it get passed over; those who navigate it well build influence and advance with integrity. This workshop introduces the 3rd Power Model — a practical framework for understanding how influence actually moves inside organizations, how decisions really get made, and how to operate effectively without losing your values or your relationships.

B1

Communication & Influence

Workplace Dynamics · Organizational Power

Navigate workplace influence without compromising your integrity

Communication

Understand the three layers of organizational power and how they interact
Identify the real decision-makers and influencers in any workplace
Build strategic relationships without compromising integrity

Recognize political dynamics early — before they become obstacles

Navigate disagreement, credit, and visibility in high-stakes environments

Learning outcomes

Apply the 3rd Power Model to your current organization immediately

Track B addresses the personal capacities that support professional resilience — communication, leadership, influence, and the life skills professionals carry everywhere. Designed for community education, returning professionals, and lifelong learners. Each course stands alone and draws a broader, general-public enrollment audience.

3 courses.

The whole person.

Track B — Personal Development

Most leadership development programs are built for people who fit neatly into organizational hierarchies. This one isn't. Leadership for Outliers is for professionals who think differently, lead differently, and often struggle to find their footing inside conventional systems — not because they lack capability, but because they haven't found frameworks that match how they actually think. This workshop gives outlier leaders practical tools to lead with clarity, confidence, and authenticity.

B2

Leadership for Outliers

Leadership · Identity · Decision-Making

For professionals who think differently — and lead differently

Leadership & Thinking

Identify your natural leadership strengths and the blind spots that accompany them

Communicate unconventional decisions in ways that build rather than erode trust

Build operational structure around your thinking style — not against it

Lead teams who think differently without losing your own perspective

Recognize when to trust your instincts and when to slow down and verify

Learning outcomes

Leadership & Thinking

Develop a personal leadership operating model you can refine over time

Online dating is one of the most consequential decisions many adults navigate — and almost no one approaches it strategically. This workshop applies professional-grade frameworks to the personal challenge of finding a compatible long-term partner: how to present yourself honestly and attractively, evaluate potential matches efficiently, navigate early conversations with clarity, and make decisions based on structure rather than anxiety or impulse. Designed for working professionals and lifelong learners re-entering the dating world.


B3

Online Dating for Professionals

Personal Life · Decision-Making · Relationships

Practical frameworks for one of the most important decisions you'll make


Practical Life & Career

Build an honest, effective profile that attracts compatible matches

Develop personal compatibility criteria before emotional investment clouds judgment

Evaluate potential matches efficiently without weeks of unproductive conversation

Recognize early signals of compatibility and incompatibility

Manage the time and emotional demands of online dating sustainably

Learning outcomes

Practical Life & Career

Make decisions about pursuing or ending connections with clarity rather than anxiety

**Especially well-suited for TELOS and lifelong learner CE audiences

Fits your program's

Every course in both tracks is available in a 4-hour or 6-hour format — the standard CE structure for professional short courses, typically scheduled on evenings or Saturdays. Corporate editions are customizable for employer cohorts on Track A.

Format options

existing calendar.

4-Hour Intensive

Standard CE

One evening or half-day Saturday session. The most accessible format for working professionals and community learners with full schedules.

6-Hour Workshop


Extended CE

Two 3-hour sessions over consecutive weeks. More discussion, more practice, deeper application between sessions.

Certificate Program

Full Series

Track A courses sequenced as a certificate. Drives repeat enrollment and cohort building across a full term.

Employer Cohort



Corporate

Customized Track A delivery for organizational teams — includes facilitated scenario work using the company's actual data and challenges.


"As the collaboration grows, your faculty can teach this — not just James."

Looking Ahead

A Train-the-Trainer path is available for institutions ready to embed these courses permanently in their CE catalog. James trains your faculty directly — so the series continues to serve students long after the initial engagement, and becomes a lasting part of what your program offers.
Ask us about this

Simple to start.

James has taught at Bellevue, Green River, and Wenatchee Colleges. He understands how continuing education programs work — approval cycles, scheduling constraints, enrollment considerations. Here's the path forward.

How a Collaboration Works

Built to last.

Conversation

01

A 30-minute call to understand your program's calendar, student profile, and which course or combination to start with — one course, the full Track A series, or a mix from both tracks.

Proposal

02

James delivers a written proposal — course outline, format, scheduling, and investment — tailored to your institution's needs and enrollment cycle.

Launch

03

James teaches the course. Students receive a workbook. You get a course your students talk about — and come back to enroll in the next one.

Grow


04

Add courses, increase enrollment, expand tracks, or begin the Train-the-Trainer path — embedding the series permanently in your CE catalog.

James is a Business Technology Architect and corporate facilitator with more than 30 years supporting organizations including Microsoft, Disney, McKesson, WSP, and Cisco. He has taught at Bellevue, Green River, and Wenatchee Colleges and specializes in practical risk management, leadership clarity, and operational resilience.

He's the author of Secure IT and Document IT — the course manuals for the first two Track A courses — and his forthcoming Market IT completes the trilogy. He currently serves as President of a Private Equity organization focused on business transition risk. When he teaches, students know the material comes from real experience — not a textbook retold.

Your Instructor

Full bio & Track record

James Murray

Start a conversation

Next Step

"Let's find out if this is the right fit for your program."

He has taught at:

"What would it mean for your students to graduate already speaking the language of resilience?"

info@executiveoutliers.com · Greater Seattle Area, WA · Response within 1–3 business days
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